Joyful Memories
Terms & Conditions
WEBSITE TERMS OF USE
Effective Date: September 29, 2026
Last Updated: September 29, 2026
Welcome to joyfulmemoriesart.com, operated by Joyful Memories by Kaelyn Blank LLC (“Joyful Memories,” “we,” “us,” or “our”).
These Website Terms of Use (“Terms”) explain the rules governing your use of our website, inquiries, bookings, and online purchases. By accessing this website or purchasing a product or service through it, you agree to these Terms.
If you do not agree with these Terms, please do not use the website.
1. About Joyful Memories
Joyful Memories provides live wedding painting, After-the-Altar portraits, custom artwork, personalized ornaments, and in-person and virtual paint parties.
Information presented on this website is intended to provide a general overview of our services. Specific project details, deliverables, payment schedules, travel arrangements, timelines, revisions, cancellations, and other service terms may be governed by a separate proposal, invoice, or written agreement.
If these Terms conflict with a signed service agreement, the signed service agreement will control for that specific service.
2. Eligibility
You must be at least 18 years old or have the involvement and permission of a parent or legal guardian to make a purchase, reserve a service, or enter into an agreement through this website.
By submitting an order or booking request, you represent that the information you provide is complete and accurate.
3. Service Availability
Submitting an inquiry does not reserve a wedding date, event date, or project start date.
Services are subject to Kaelyn’s availability and are not considered booked until all required agreements have been signed and any required deposit or payment has been received.
We reserve the right to decline a project or service request when scheduling, travel, artistic compatibility, safety, or other reasonable business considerations prevent us from accepting it.
4. Pricing and Payments
All prices displayed on the website are stated in U.S. dollars.
Prices marked “starting at,” presented as a range, or dependent on location may vary based on factors such as:
Canvas size
Artwork complexity
Customization requests
Event location
Travel and lodging requirements
Shipping and delivery costs
Requested completion date
Additional services or revisions
The applicable price, mandatory charges, and relevant pricing factors will be disclosed before you authorize a purchase or sign a service agreement.
Prices may change without notice before an order or booking is confirmed. Once an order or service is confirmed, pricing will only change if you request or approve a modification to the original scope.
Payments may be processed by a third-party payment provider. Joyful Memories does not directly control that provider’s systems, security practices, or separate terms.
5. Custom Artwork and Artistic Interpretation
Joyful Memories creates original, hand-painted artwork. Each piece will reflect Kaelyn’s artistic style and interpretation.
Because artwork is created by hand, the finished piece may not be an exact reproduction of a photograph, digital preview, reference image, or another painting. Differences in color, texture, brushwork, composition, and fine details are a natural part of original artwork.
Computer and mobile screens may also display colors differently from the physical artwork.
Project-specific expectations, requested details, exclusions, revisions, and approval opportunities will be addressed through the applicable customization process or service agreement.
6. Reference Photographs and Submitted Materials
When you submit a photograph, image, logo, written content, or other material, you represent that you own the material or have permission to provide and use it for the requested artwork.
You grant Joyful Memories a limited permission to use the submitted material solely as reasonably necessary to:
Evaluate your request
Create the commissioned artwork
Communicate with you about the project
Complete and deliver your order
You remain responsible for obtaining any required permission from the photographer, copyright owner, or other rights holder. This may include professional wedding photographs taken by a third-party photographer.
Joyful Memories does not claim ownership of photographs or other materials submitted by customers. Permission to use client photographs, event images, or completed artwork in marketing will be handled through the applicable service agreement or separate consent.
7. Ownership and Copyright
All original website content—including text, branding, graphics, logos, artwork images, page designs, and other creative materials—is owned by or licensed to Joyful Memories and is protected by applicable intellectual-property laws.
You may view and use the website for personal, noncommercial purposes. You may not copy, reproduce, publish, distribute, modify, sell, or commercially use website content without prior written permission.
Unless expressly agreed otherwise in writing, purchasing an original or commissioned painting transfers ownership of the physical artwork only. Joyful Memories retains the copyright and reproduction rights associated with the artwork.
The owner of the physical artwork may personally display or resell that physical piece but may not reproduce, license, manufacture, distribute, or commercially use copies of the artwork without written permission.
8. Cancellations, Rescheduling, Returns, and Refunds
Cancellation, rescheduling, return, and refund eligibility depends on the product or service purchased and the amount of work already completed.
Because many products and services are personalized or reserved for a specific date, special conditions may apply. The applicable terms will be disclosed through the service agreement, product description, invoice, or our Refund and Cancellation Policy.
If a separate service agreement applies, its cancellation, rescheduling, and refund provisions will control.
Nothing in these Terms limits any consumer right that cannot legally be waived.
9. Shipping and Delivery
Production and delivery estimates are provided in good faith but may vary depending on project complexity, customer response time, supply availability, carrier conditions, and other circumstances.
Customers are responsible for providing a complete and accurate delivery address. Additional costs resulting from an incorrect address or an unclaimed shipment may be charged when permitted by law.
If an ordered product cannot be shipped within the promised timeframe, Joyful Memories will communicate the delay and provide the cancellation, consent, or refund options required by applicable law.
Risk of damage during shipping and the process for reporting damaged artwork will be addressed in the applicable shipping or return policy.
10. Acceptable Website Use
You agree not to:
Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to the website or its systems
Introduce viruses, malicious code, or harmful technology
Interfere with the website’s security or operation
Copy or misuse website content or artwork
Submit false, misleading, abusive, or infringing material
Impersonate another person or misrepresent your identity
We may restrict or terminate website access when we reasonably believe these Terms have been violated.
11. Third-Party Websites and Services
The website may contain links to social media platforms, payment processors, scheduling tools, or other third-party services.
These services are operated independently and may have their own terms and privacy policies. Joyful Memories is not responsible for the content, availability, security, or practices of third-party websites.
12. Website Disclaimer
We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that every description, image, price, availability statement, or other item will always be complete, current, or free from error.
To the fullest extent permitted by law, the website is provided on an “as available” basis without warranties regarding uninterrupted access, website performance, or freedom from technical errors.
This disclaimer does not reduce any obligation expressly included in a signed service agreement or any warranty or consumer right that cannot legally be excluded.
13. Limitation of Liability
To the fullest extent permitted by law, Joyful Memories will not be liable for indirect, incidental, special, or consequential damages resulting from your use of—or inability to use—the website.
Except where prohibited by law or provided differently in a signed agreement, our total liability arising from a website transaction will not exceed the amount you paid for the specific product or service giving rise to the claim.
These limitations do not apply to liabilities that cannot legally be limited or excluded.
14. Responsibility for Submitted Content
You are responsible for materials you submit through the website.
You agree that you will not submit content that infringes another person’s copyright, privacy, publicity, trademark, or other legal rights. You are responsible for claims resulting from materials you knowingly submit without the required ownership or permission.
15. Privacy
The collection and use of personal information submitted through this website are governed by our Privacy Policy.
By using the website, you acknowledge that internet transmissions and third-party platforms cannot be guaranteed to be completely secure.
16. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Nothing in this section prevents a consumer from exercising rights that apply under the laws of their state or jurisdiction and cannot legally be waived.
17. Changes to These Terms
We may update these Terms to reflect changes to our website, services, business practices, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Changes will apply after they are posted and will not retroactively alter an existing signed agreement unless both parties agree in writing.
18. Contact Us
Questions about these Terms may be directed to:
Joyful Memories by Kaelyn Blank LLC
Mount Jackson, Virginia
Email: joyfulmemoriesart@gmail.com
Phone: 540-613-1059