Privacy Policy
Effective Date: September 29, 2026
Last Updated: September 29, 2026

Joyful Memories by Kaelyn Blank LLC (“Joyful Memories,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit joyfulmemoriesart.com, submit an inquiry, purchase artwork, reserve a service, or otherwise interact with us.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Billing or shipping address

• Wedding or event date and location

• Service and customization preferences

• Photographs and other reference materials

• Messages, questions, and customer-service communications

• Order, booking, and transaction details

• Reviews, testimonials, or feedback you choose to provide
  
  

Payment Information
Online payments may be processed by a third-party payment provider. Joyful Memories may receive transaction details, such as the amount paid, payment status, and billing name, but does not directly store complete payment-card information.
Information Collected Automatically

When you visit the website, certain information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• Operating system

• Approximate location derived from your IP address

• Pages visited and time spent on the website

• Referring website or search source

• Website interactions and navigation activity

• Cookie and similar technology identifiers
  
  

2. How We Use Information
We may use collected information to:

• Respond to questions and service inquiries

• Prepare estimates, proposals, or recommendations

• Confirm availability and schedule services

• Process orders and payments

• Create customized artwork

• Coordinate wedding and event details

• Ship and deliver completed products

• Provide customer support

• Communicate about an active order or booking

• Improve our website, services, and customer experience

• Measure website performance and marketing effectiveness

• Protect against fraud, misuse, and security threats

• Maintain business and financial records

• Comply with legal obligations

• Send marketing communications when permitted

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent when required.

3. Reference Photographs and Personal Artwork
Customers may submit photographs or other materials to be used as references for custom artwork.
These materials will be used as reasonably necessary to evaluate the request, create the commissioned artwork, communicate with the customer, and complete the order.

Joyful Memories does not claim ownership of photographs submitted by customers. Submission of a photograph does not automatically give Joyful Memories permission to use that photograph publicly or for marketing.
Any use of customer photographs, event images, testimonials, or finished artwork for website, portfolio, social media, or promotional purposes will be addressed through a service agreement or separate permission.

4. Cookies and Analytics
This website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember visitor preferences

• Understand how visitors use the website

• Measure traffic and website performance

• Improve website content

• Evaluate advertising or marketing campaigns
  
  

We may use third-party analytics or advertising tools that collect information about website activity. Under certain privacy laws, some advertising-related activity may be considered targeted advertising or the “sharing” of personal information.
You can manage cookies through your browser settings or any cookie-preference tool provided on the website. Blocking cookies may affect how certain website features function.

5. How We Share Information
Joyful Memories may share information with trusted service providers that assist with business operations, including:

• Website hosting and management providers

• Payment processors

• Email and communication platforms

• Scheduling and form providers

• Analytics and advertising providers

• Shipping and delivery companies

• Accounting, legal, and professional advisors
  
  

These providers may only access information reasonably necessary to perform services on our behalf and are subject to their own privacy and security obligations.
We may also disclose information:

• When required by law, court order, or legal process

• To protect our rights, customers, property, or safety

• To investigate suspected fraud or unlawful activity

• As part of a merger, sale, restructuring, or transfer of the business

• With your direction or consent
  
  

6. Sale of Personal Information
Joyful Memories does not sell personal information in exchange for money.
If analytics or advertising technologies are used, certain privacy laws may classify the transfer of online identifiers as “sharing” or targeted advertising. Where legally required, visitors will be given an appropriate method to manage or opt out of those uses.

7. Email Communications
We may send transactional emails concerning inquiries, purchases, appointments, or active services.
Promotional emails may be sent when you have requested them or when otherwise permitted by law. You may unsubscribe from promotional emails using the link provided in the message or by contacting us.
Unsubscribing from promotional emails will not prevent necessary communications about an active order, booking, or customer-service request.

8. Data Retention
We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this policy

• Complete orders and provide services

• Maintain business, tax, and transaction records

• Resolve disputes

• Enforce agreements

• Meet legal obligations
  
  

Retention periods may vary depending on the type of information and the nature of the customer relationship.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

9. Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure. You should avoid submitting sensitive information through unsecured communication channels.

10. Your Privacy Rights
Depending on where you live and subject to applicable legal exceptions, you may have the right to:

• Confirm whether we process your personal information

• Request access to your personal information

• Correct inaccurate personal information

• Request deletion of personal information

• Obtain a portable copy of certain information

• Opt out of targeted advertising, qualifying data sales, or certain profiling

• Withdraw consent when processing is based on consent

• Appeal the denial of an eligible privacy request

To submit a privacy request, email joyfulmemoriesart@gmail.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law.
If we deny an eligible request, you may reply to our decision to request an appeal. We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without legally required parental consent.
A parent or legal guardian may provide limited information concerning a child when arranging a custom artwork order or paint-party service. That information will only be used as reasonably necessary to provide the requested service.
If you believe a child under 13 has submitted personal information without appropriate permission, contact us so we can review and delete the information when required.

12. Third-Party Websites
This website may link to social media platforms, payment processors, or other third-party websites.
Joyful Memories does not control and is not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing information.

13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, services, technology, business practices, or legal obligations.
The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the website or another appropriate method.

14. Contact Us
Questions or requests concerning this Privacy Policy may be directed to:
Joyful Memories by Kaelyn Blank LLC
Mount Jackson, Virginia
Email: joyfulmemoriesart@gmail.com
Phone: (540) 613-1059